Frequently Asked Questions
Everything you need to know about our premium sleep solutions and home comfort products.
What types of mattresses does Duroflex offer?
We offer a wide range of mattresses tailored to different needs, including orthopedic mattresses for back support, memory foam for pressure relief, and natural latex mattresses for eco-friendly comfort.
How long does shipping take for furniture and mattresses?
Standard delivery typically takes between 5 to 7 business days depending on your location. Custom-sized mattresses may require an additional 2-3 days for manufacturing.
Do you offer a trial period for your mattresses?
Yes, we offer a 100-night risk-free trial on select mattress models. If you are not completely satisfied with your sleep experience, you can return it for a full refund.
What is the warranty coverage on Duroflex products?
Our mattresses come with a brand warranty ranging from 5 to 10 years, covering manufacturing defects and structural sagging. Accessories and furniture carry specific warranties mentioned on their respective product pages.
Does Duroflex provide old mattress disposal services?
Currently, we do not offer direct disposal services for old mattresses. However, we can assist in coordinating with local recycling partners in select metropolitan areas.
What payment methods are accepted?
We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options through leading banks to make your purchase more affordable.